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Nội dung bài kiểm tra PMP® MỚI | Updated PMP® Exam Content Outline

Kỳ thi PMP® sẽ thay đổi theo thông báo mới nhất từ PMI, bao gồm: 

1. PEOPLE (CON NGƯỜI)
2. PROCESS (QUY TRÌNH)
3. BUSINESS ENVIRONMENT (MÔI TRƯỜNG KINH DOANH)

Chi tiết Nội dung bài kiểm tra PMP® mới nhất (Updated PMP® Exam Content Outline) ở bên dưới.


Kỳ thi PMP® sẽ thay đổi theo thông báo mới nhất từ PMI, bao gồm:

1. PEOPLE (CON NGƯỜI) - nhấn mạnh các kỹ năng và hoạt động liên quan đến việc lãnh đạo một nhóm dự án hiệu quả
2. PROCESS (QUY TRÌNH) - củng cố các khía cạnh kỹ thuật trong việc quản lý dự án
3. BUSINESS ENVIRONMENT (MÔI TRƯỜNG KINH DOANH) - nêu bật sự kết nối giữa các dự án và chiến lược tổ chức


Chi tiết Nội dung bài kiểm tra PMP® 07/2020 (Updated PMP® Exam Content Outline - ECO)

Domain

Percentage of Items on Test

I. People

42%

II. Process

50%

III. Business Environment

8%

Total

100%


Cấu trúc ECO sẽ bao gồm:

  • Domain: Defined as the high-level knowledge area that is essential to the practice of project management.
  • Tasks: The underlying responsibilities of the project manager within each domain
  • Enablers: Illustrative examples of the work associated with the Please note that enablers are not meant to be an exhaustive list but rather offer a few examples to help demonstrate what the task encompasses.


Ví dụ:

Task statement: Manage conflict

Enablers:

  • Interpret the source and stage of the conflict
  • Analyze the context for the conflict
  • Evaluate/recommend/reconcile the appropriate conflict resolution solution



Domain I

People - 42%

Task 1

Manage conflict

•     Interpret the source and stage of the conflict

•     Analyze the context for the conflict

•     Evaluate/recommend/reconcile the appropriate conflict resolution solution

Task 2

Lead a team

•     Set a clear vision and mission

•     Support diversity and inclusion (e.g., behavior types, thought process)

•     Value servant leadership (e.g., relate the tenets of servant leadership to the team)

•     Determine an appropriate leadership style (e.g., directive, collaborative)

•     Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)

•     Analyze team members and stakeholders’ influence

•     Distinguish various options to lead various team members and stakeholders

Task 3

Support team performance

•      Appraise team member performance against key performance indicators

•      Support and recognize team member growth and development

•      Determine appropriate feedback approach

•      Verify performance improvements

Task 4

Empower team members and stakeholders

•     Organize around team strengths

•     Support team task accountability

•     Evaluate demonstration of task accountability

•     Determine and bestow level(s) of decision-making authority

Task 5

Ensure team members/stakeholders are adequately trained

•     Determine required competencies and elements of training

•     Determine training options based on training needs

•     Allocate resources for training

•     Measure training outcomes

Task 6

Build a team

•     Appraise stakeholder skills

•     Deduce project resource requirements

•     Continuously assess and refresh team skills to meet project needs

•     Maintain team and knowledge transfer

Task 7

Address and remove impediments, obstacles, and blockers for the team

•     Determine critical impediments, obstacles, and blockers for the team

•     Prioritize critical impediments, obstacles, and blockers for the team

•     Use network to implement solutions to remove impediments, obstacles, and blockers for the team

•     Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

Task 8

Negotiate project agreements

•     Analyze the bounds of the negotiations for agreement

•     Assess priorities and determine ultimate objective(s)

•     Verify objective(s) of the project agreement is met

•     Participate in agreement negotiations

•     Determine a negotiation strategy

Task 9

Collaborate with stakeholders

•     Evaluate engagement needs for stakeholders

•     Optimize alignment between stakeholder needs, expectations, and project objectives

•     Build trust and influence stakeholders to accomplish project objectives

Task 10

Build shared understanding

•     Break down situation to identify the root cause of a misunderstanding

•     Survey all necessary parties to reach consensus

•     Support outcome of parties' agreement

•     Investigate potential misunderstandings

Task 11

Engage and support virtual teams

•     Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)

•     Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement

•     Implement options for virtual team member engagement

•     Continually evaluate effectiveness of virtual team member engagement

Task 12

Define team ground rules

•     Communicate organizational principles with team and external stakeholders

•     Establish an environment that fosters adherence to the ground rules

•     Manage and rectify ground rule violations

Task 13

Mentor relevant stakeholders

•     Allocate the time to mentoring

•     Recognize and act on mentoring opportunities

Task 14

Promote team performance through the application of emotional intelligence

•     Assess behavior through the use of personality indicators

•     Analyze personality indicators and adjust to the emotional needs of key project stakeholders



Domain II

Process - 50%

Task 1

Execute project with the urgency required to deliver business value

•     Assess opportunities to deliver value incrementally

•     Examine the business value throughout the project

•     Support the team to subdivide project tasks as necessary to find the minimum viable product

Task 2

Manage communications

•     Analyze communication needs of all stakeholders

•     Determine communication methods, channels, frequency, and level of detail for all stakeholders

•     Communicate project information and updates effectively

•     Confirm communication is understood and feedback is received

Task 3

Assess and manage risks

•     Determine risk management options

•     Iteratively assess and prioritize risks

Task 4

Engage stakeholders

•     Analyze stakeholders (e.g., power interest grid, influence, impact)

•     Categorize stakeholders

•     Engage stakeholders by category

•     Develop, execute, and validate a strategy for stakeholder engagement

Task 5

Plan and manage budget and resources

•     Estimate budgetary needs based on the scope of the project and lessons learned from past projects

•     Anticipate future budget challenges

•     Monitor budget variations and work with governance process to adjust as necessary

•     Plan and manage resources

Task 6

Plan and manage schedule

•     Estimate project tasks (milestones, dependencies, story points)

•     Utilize benchmarks and historical data

•     Prepare schedule based on methodology

•     Measure ongoing progress based on methodology

•     Modify schedule, as needed, based on methodology

•     Coordinate with other projects and other operations

Task 7

Plan and manage quality of products/deliverables

•     Determine quality standard required for project deliverables

•     Recommend options for improvement based on quality gaps

•     Continually survey project deliverable quality

Task 8

Plan and manage scope

•     Determine and prioritize requirements

•     Break down scope (e.g., WBS, backlog)

•     Monitor and validate scope

Task 9

Integrate project planning activities

•     Consolidate the project/phase plans

•     Assess consolidated project plans for dependencies, gaps, and continued business value

•     Analyze the data collected

•     Collect and analyze data to make informed project decisions

•     Determine critical information requirements

Task 10

Manage project changes

•     Anticipate and embrace the need for change (e.g., follow change management practices)

•     Determine strategy to handle change

•     Execute change management strategy according to the methodology

•     Determine a change response to move the project forward

Task 11

Plan and manage procurement

•     Define resource requirements and needs

•     Communicate resource requirements

•     Manage suppliers/contracts

•     Plan and manage procurement strategy

•     Develop a delivery solution

Task 12

Manage project artifacts

•     Determine the requirements (what, when, where, who, etc.) for managing the project artifacts

•     Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders

•     Continually assess the effectiveness of the management of the project artifacts

Task 13

Determine appropriate project methodology/methods and practices

•     Assess project needs, complexity, and magnitude

•     Recommend project execution strategy (e.g., contracting, finance)

•     Recommend a project methodology/approach (i.e., predictive, agile, hybrid)

•     Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)

Task 14

Establish project governance structure

•     Determine appropriate governance for a project (e.g., replicate organizational governance)

•     Define escalation paths and thresholds

Task 15

Manage project issues

•     Recognize when a risk becomes an issue

•     Attack the issue with the optimal action to achieve project success

•     Collaborate with relevant stakeholders on the approach to resolve the issues

Task 16

Ensure knowledge transfer for project continuity

•     Discuss project responsibilities within team

•     Outline expectations for working environment

•     Confirm approach for knowledge transfers

Task 17

Plan and manage project/phase closure or transitions

•     Determine criteria to successfully close the project or phase

•     Validate readiness for transition (e.g., to operations team or next phase)

•     Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)



Domain III

Business Environment - 8%

Task 1

Plan and manage project compliance

•     Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)

•     Classify compliance categories

•     Determine potential threats to compliance

•     Use methods to support compliance

•     Analyze the consequences of noncompliance

•     Determine necessary approach and action to address compliance needs (e.g., risk, legal)

•     Measure the extent to which the project is in compliance

Task 2

Evaluate and deliver project benefits and value

•     Investigate that benefits are identified

•     Document agreement on ownership for ongoing benefit realization

•     Verify measurement system is in place to track benefits

•     Evaluate delivery options to demonstrate value

•     Appraise stakeholders of value gain progress

Task 3

Evaluate and address external business environment changes for impact on scope

•     Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)

•     Assess and prioritize impact on project scope/backlog based on changes in external business environment

•     Recommend options for scope/backlog changes (e.g., schedule, cost changes)

•     Continually review external business environment for impacts on project scope/backlog

Task 4

Support organizational change

•     Assess organizational culture

•     Evaluate impact of organizational change to project and determine required actions

•     Evaluate impact of the project to the organization and determine required actions


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