PMP® ITTO là gì? Tổng hợp 665 ITTO trong PMP® Exam – 49 Processes – Updating PMBOK® Guide 6th Edition

06/06/18

Viện Quản lý dự án Atoha

Trong lúc học PMP^® version 2020 trở về trước thì quan trọng nhất là ITTOs (Inputs, Tools & Techniques và Outputs) của từng process. Hiểu được ITTOs của 49 quy trình của PMBOK 6th edition có thể quyết định hơn 80% khả năng vượt qua bài thi PMP^® 2020 một cách nhẹ nhàng. Đối với kỳ thi PMP^® version 2021 trở đi thì việc hiểu và nhớ ITTOs của 49 process cũng vẫn còn khá quan trọng.

ITTOs mẫu

ITTO là viết tắt của:

Inputs (Đầu vào)
Tools & Techniques (Công cụ và Kỹ thuật)
Outputs (Đầu ra)

Đây là đặc trưng của 1 quy trình (process) trong PMBOK - 6th Edition.

Bất kỳ 1 quy trình nào đều có định nghĩa, mục tiêu và lợi ích của quy trình đó. Một quy trình sẽ tạo ra các Đầu ra. Để có thể tạo ra các Đầu ra thì cần phải có các Đầu vào; và cần có các Công cụ và Kỹ thuật để xử lý và "xào nấu" các Đầu vào để tạo ra Đầu ra.

Ví dụ quy trình 4.1 Develop Project Charter sẽ có:

Đầu vào:

Công cụ và Kỹ thuật:

Đầu ra:

- Business documents

- Agreements

- Enterprise environmental factors (EEF)

- Organizational process assets (OPA)

- Expert judgment

- Data gathering

- Interpersonal & team skills

- Meetings

- Project charter

- Assumption log

Atoha chia sẻ bộ ITTOs mẫu (link file excel đính kèm) của PMBOK- 6th Edition trong đó tổng hợp toàn bộ 665 ITTO như bên dưới.

PMBOK 6th Chapter 4 Project Integration Management

PMBOK 6th Chapter 5 Project Scope Management

PMBOK 6th Chapter 6 Project Schedule Management

PMBOK 6th Chapter 7 Project Cost Management

PMBOK 6th Chapter 8 Project Quality Management

PMBOK 6th Chapter 9 Project Resource Management

PMBOK 6th Chapter 10 Project Communications Management

PMBOK 6th Chapter 11 Project Risk Management

PMBOK 6th Chapter 12 Project Procurement Management

PMBOK 6th Chapter 13 Project Stakeholder Management

	Initiating	Planning	Executing	Monitoring & Controlling	Closing
Project Integation Management Overview (page 71)	4.1 Develop Project Charter	4.2 Develop Project Management Plan	4.3 Direct & Manage Project Work	4.5 Monitor & Control Project Work	4.7 Close Project or Phase
	Business documents	Project charter	Project management plan	Project management plan	Project charter
	Agreement	Outputs from other processes	Project documents	Project documents	Project management plan
	EEF	EEF	Approved & change requests	Work performance information	Project documents
	OPA	OPA	EEF	Agreements	Accepted deliverables
			OPA	EEF	Business documents
				OPA	Agreements
					Procurement documentation
					OPA
	Expert judgment	Expert judgment	Expert judgment	Expert judgment	Expert judgment
	Data gathering	Data gathering	PMIS	Data analysis	Data analysis
	Interpersonal & team skills	Interpersonal & team skills	Meetings	Decision making	Meetings
	Meetings	Meetings		Meetings
	Project charter	Project management plan	Deliverables	Work performance reports	Project documents updates
	Assumption log		Work performance data	Change requests	Final product, service or result transition
			Issue log	Project management plan updates	Final report
			Change requests	Project documents updates	OPA updates
			Project management plan updates
			Project documents updates
			OPA updates
			4.4 Manage Project Knowledge	4.6 Perform Integrated Change Control
			Project management plan	Project management plan
			Project documents	Project documents
			Deliverables	Work performance reports
			EEF	Change requests
			OPA	EEF
				OPA
			Expert judgment	Expert judgment
			Knowledge management	Change control tools
			Information management	Data analysis
			Interpersonal & team skills	Decision making
				Meetings
			Lessons learned register	Approved change requests
			PM plan updates	Project management plan updates
			OPA updates	Project documents updates
Project Scope Management Overview (page 130)		5.1 Plan Scope Management		5.5 Validate Scope
		Project charter		PM plan
		PM plan		Project documents
		EEF		Verified deliverables
		OPA		Work performance data
		Expert judgement		Inspection
		Data analysis		Decision making
		Meetings
		Scope management plan		Accepted deliverables
		Requirements management plan		Work performance information
				Changes requests
				Project documents updates
		5.2 Collect Requirements		5.6 Control Scope
		Project charter		PM plan
		PM plan		Project documents
		Project documents		Work performance data
		Business documents		OPA
		Agreements
		EEF
		OPA
		Expert judgment		Data analysis
		Data gathering
		Data analysis
		Decision making
		Data representation
		Interpersonal & team skills
		Context diagram
		Prototypes
		Requirements documentation		Work performance information
		Requirements traceabiliy matrix		Change requests
				PM plan updates
				Project documents updates
		5.3 Define Scope
		Project charter
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Data analysis
		Decision making
		Interpersonal & team skills
		Product analysis
		Project scope statement
		Project documents updates
		5.4 Create WBS
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Decomposition
		Scope baseline
		Project documents updates
Project Schedule Management Overview (page 174)		6.1 Plan Schedule Management		6.6 Control Schedule
		Project charter		PM plan
		PM plan		Project documents
		EEF		Work performance data
		OPA		OPA
		Expert judgment		Data analysis
		Data analysis		Critical path method
		Meetings		PMIS
				Resource optimization
				Leads & lags
				Schedule compression
		Schedule management plan		Work perfromance information
				Schedule forecasts
				Change requests
				PM plan updates
				Project documents updates
		6.2 Define Activities
		PM plan
		EEF
		OPA
		Expert judgment
		Decomposition
		Rolling wave planning
		Meetings
		Activity list
		Activity attributes
		Milestone list
		Change requests
		PM plan updates
		6.3 Sequence Activities
		PM Plan
		Project documents
		EEF
		OPA
		Precedence diagramming method
		Dependency determination & integration
		Leads & lags
		PMIS
		Project schedule network diagrams
		Project documents updates
		6.4 Estimate Activity Durations
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Analogous estimating
		Parametric estimating
		Three-point estimating
		Bottom - up estimating
		Data analysis
		Decision making
		Meetings
		Duration estimates
		Basis of estimates
		Project documents updates
		6.5 Develop Schedule
		PM plan
		Project documents
		Agreements
		EEF
		OPA
		Schedule network analysis
		Critical path method
	Resource optimization
	Data analysis
	Leads or lags
	Schedule compression
	PMIS
	Agile release planning
	Schedule baseline
	Project schedule
	Schedule data
	Project calendars
	Change requests
	PM plan updates
	Project documents updates
Project Cost Management Overview (page 232)		7.1 Plan Cost management		7.4 Control Costs
		Project charter		PM plan
		PM plan		Project documents
		EEF		Project funding requirements
		OPA		Work performance data
		Expert judgment		OPA
		Data analysis		Expert judgment
		Meetings		Data analysis
				To-complete performance index
				PMIS
		Cost management plan		Work performance information
				Cost forecasts
				Change requests
				PM plan updates
				Project documents updates
		7.2 Estimation Costs
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Analogous estimating
		Parametric estimationg
		Bottom-up estimating
		Three-point estimating
		Data analysis
		PMIS
		Decision making
		Cost estimates
		Basis of estimates
		Project documents updates
		7.3 Determine Budget
		PM plan
		Project documents
		Business documents
		Agreements
		EEF
		OPA
		Expert judgment
		Cost aggregation
		Data analysis
		Historical information review
		Funding limit reconciliation
		Financing
		Cost baseline
		Project funding requirements
		Project documents updates
Project Quality Management Overview (page 272)		8.1 Plan Quality Management	8.2 Manage Quality	8.3 Control Quality
		Project charter	PM plan	PM plan
		PM plan	Project documents	Project documents
		Project documents	OPA	Approval change requests
		EEF		Deliverables
		OPA		Work performance data
				EEF
				OPA
		Expert judgment	Data gathering	Data gathering
		Data gathering	Data analysis	Data anlysis
		Data analysis	Decision making	Inspection
		Decision making	Data representation	Testing/product evaluations
		Data representation	Audits	Data representation
		Test & inspection planning (ITP)	Design for X	Meetings
		Meetings	Problem solving
			Quality improvement methods
		QM plan	Quality reports	Quality control measurements
		Quality metrics	Test & evaluation documents	Verified deliverables
		PM plan updates	Change requests	Work performance information
		Project documents updates	PM plan updates	Change requests
			Project documents updates	PM plan updates
				Project documents updates
Project Resource Management Overview (page 308)		9.1 Plan Resource Management	9.3 Acquire Resources	9.6 Control Resources
		Project charter	PM plan	PM plan
		PM plan	Project documents	Project documents
		Project documents	EEF	Work performance data
		EEF	OPA	Agreements
		OPA		OPA
		Expert judgment	Decision making	Data analysis
		Data representation	Interpersonal & team skills	Problem solving
		Organizational theory	Pre-assignment	Interpersonal & team skills
		Meetings	Virtural teams	PMIS
		Resource management plan	Physiscal resource assignments	Work performance information
		Team charter	Project team assignments	Change requests
		Project documents updates	Resource calendars	PM plan updates
			Change requests	Project documents updates
			PM plan updates
			Project documents updates
			EEF updates
			OPA updates
		9.2 Estimate Activity Resources	9.4 Develop Team
		PM plan	PM plan
		Project documents	Project documents
		EEF	EEF
		OPA	OPA
		Expert judgment	Colocation
		Bottom-up estimating	Virtual teams
		Analogous estimating	Communication technology
		Paremetric estimating	Interpersonal & team skills
		Data analysis	Recognition & rewards
		PMIS	Training
		Meetings	Individual & team assessments
			Meetings
		Resource requirements	Team performance assessments
		Basis of estimates	Change requests
		Resource breakdown structure	PM plan updates
		Project documents updates	Project documents updates
			EEF updates
			OPA updates
			9.5 Manage Team
			PM plan
			Project documents
			Work performance reports
			Team performance assessments
			EFF
			OPA
			Interpersonal & team skills
			PMIS
			Change requests
			PM plan updates
			Project documents updates
			EEF updates
Project Communications Management Overview (page 360)		10.1 Plan Communications Management	10.2 Manage Communications	10.3 Monitor Communications
		Project charter	PM plan	PM plan
		PM plan	Project documents	Project documents
		Project documents	Work performance reports	Work performance data
		EEF	EEF	EEF
		OPA	OPA	OPA
		Expert judgment	Communication technology	Expert judgment
		Communication requirements analysis	Communication methods	PMIS
		Communication technology	Communication skills	Data representation
		Communication models	PMIS	Interpersonal & team skills
		Communication methods	Project reporting	Meetings
		Interpersonal & team skills	Interpersonal & team skills
		Data representation	Meetings
		Meetings
		Communications management plan	Project communications	Work performance information
		PM plan updates	PM plan updates	Change requests
		Project documents updates	Project documents updates	PM plan updates
			OPA updates	Project documents updates
Project Risk Management Overview (page 396)		11.1 Plan Risk Management	11.6 Implement Risk Responses	11.7 Monitor Risks
		Project charter	PM plan	PM plan
		PM plan	Project documents	Project documents
		Project documents	OPA	Work performance data
		EEF		Work performance reports
		OPA
		Expert judgment	Expert judgment	Data analysis
		Data analysis	Interpersonal & team skills	Audits
		Meetings	PMIS	Meetings
		Risk management plan	Change requests	Work performance information
			Project documents updates	Change requests
				PM plan updates
				Project documents updates
				OPA updates
		11.2 Identify Risks
		PM plan
		Project documents
		Agreements
		Procurement documentation
		EEF
		OPA
		Expert judgment
		Data gathering
		Data analysis
		Interpersonal & team skills
		Prompt lists
		Meetings
		Risk register
		Risk report
		Project documents updates
		11.3 Perform Qualitative Risk Analysis
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Data gathering
		Data anlysis
		Interpersonal & team skills
		Risk categorization
		Data presentation
		Meetings
		Project documents updates
		11.4 Perfom Quantitative Risk Analysis
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Data gathering
		Interpersonal & team skills
		Representations of uncertainty
		Data analysis
		Project documents updates
		11.5 Plan Risk Responses
		PM plan
		Project documents
		EEF
		OPA
		Expert judgment
		Data gathering
		Interpersonal & team skills
		Strategies for threats
		Strategies for opportunities
	Contingent response strategies
	Strategies for overall project risk
	Data analysis
	Decision making
	Change requests
	PM plan updates
	Project documents updates
Project Procurement Management Overwiew (page 460)		12.1 Plan Procurement Management	12.2 Conduct Procurements	12.3 Control Procurements
		Project charter	PM plan	PM plan
		Business documents	Project documents	Project documents
		PM plan	Procurement documentation	Agreements
		Project documents	Seller proposals	Procurement documentation
		EEF	EEF	Approved change requests
		OPA	OPA	Work performance data
				EEF
				OPA
		Expert judgment	Expert judgment	Expert judgment
		Data gathering	Advertising	Claims administration
		Data analysis	Bidder conferences	Data analysis
		Source selection analysis	Data analysis	Inspection
		Meetings	Interpersonal & team skills	Audits
		Procurement management plan	Sellected sellers	Closed procurements
		Procurement strategy	Agreements	Work performance information
		Bid documents	Change requests	Procurement documentation updates
		Procurement statement of work	PM plan updates	Change requests
		Source selection criteria	Project documents updates	PM plan updates
		Make-or-buy decisions	OPA	Project documents updates
		Independent cost estimates		OPA updates
		Change requests
		Project documents updates
		OPA updates
Project Stakeholder Management Overview (page 504)	13.1 Identify Stakeholders	13.2 Plan Stakeholder Engagements	13.3 Manage Stakeholder Engagement	13.4 Monitor Stakeholder Engagement
	Project charter	Project charter	PM plan	PM plan
	Business documents	PM plan	Project documents	Project documents
	PM plan	Project documents	EEF	Work performance data
	Project documents	Agreements	OPA	EEF
	Agreements	EEF		OPA
	EEF	OPA
	OPA
	Expert judgment	Expert judgment	Expert judgment	Data analysis
	Data gathering	Data gathering	Communication skills	Decision making
	Data anlysis	Data anlysis	Interpersonal & team skills	Data representation
	Data representation	Decision making	Ground rules	Communication skills
	Meetings	Data representation	Meetings	Interpersonal & team skills
		Meetings		Meetings
	Stakeholder register	Stakeholder engagement plan	Change requests	Work performance information
	Change requests		PM plan updates	Change requests
	PM plan updates		Project documents updates	PM plan updates
	Project documents updates			Project documents updates